analytics & reporting

Discover new insights and business intelligence

Modernise your communications platform today
Team Dashboards
Understand team performance with dashboards for all your essential KPIs.
View agent and team performance in real-time, perfect for the contact centre.
Global Activity
View complete communication activity history for agents and teams.
Smart Activity Filtering
Use VoiceIQ's AI insights to intelligently filter call activity to understand team performance.
CRM Integration
Automatically push VoiceIQ activity data to your CRM's own dashboards and reports.
Data Firehose
Push your VoiceIQ data into third-party data systems in real-time.

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