Softphone, Dialpad dialler, Personal Phone Number, Call Forwarding, Conference Calling, Call Holding

Create calling campaigns in RocketPhone or push from your CRM

Connect RocketPhone to your lead forms to call hot leads right away

RocketPhone's Predictive Scheduler can learn when your contacts are most likely to have time to talk and schedule calls for you.

Call Queue, Auto-Attendant, Waiting Messages, Voicemail

Set business hours to divert calls appropriately

Set an announcement to be played to callers when out of business hours

A number per team addition to personal numbers

AA is a call routing menu, e.g. "press 1 to get to customer support"

Play music to your callers on hold

Inbound callers wait in a queue until they are allocated to an available agent

Announcements played to your callers whilst they wait

Read a transcript of that call recording instead of downloading it and listening back

Multiple teams, working together in one system

See what's happening and celebrate your Team's victories and achievements

Define custom roles for your users

Create custom status options for your teams and users

Set individual and team targets so your team can celebrate each other's achievements while striving to be #1.

See all your team and arrange group calls

Capture moments of interest on a call. RocketPhone will transcribe them for you

Automatically detect GDPR related requests from your customers

Have RocketPhone constantly monitoring your calls, capturing moments of interest and automating workflows to dramatically increase productivity

Create new AI Bookmarks best suited for your business

AI Bookmarks specific to each team

Subscribe to the bookmarks most important to you to get notified in real-time

Have call prompts and helpful information automatically appear for your team whenever tricky topics are detected

Create custom workflow automations when specific bookmarks are created

Sync contacts, lists and calls. Create and update Salesforce records and objects

Create and update tickets within RocketPhone during the call

Send call recordings to your cloud storage

Send SMS straight from RocketPhone. Build Templates that can be reused.

Build Templates that can be reused.

Send Emails straight from RocketPhone. Build Templates that can be reused.

Build Templates that can be reused.

View all your call data, see topic trends and review team performance

View your organisation as a whole, benchmark teams, view Voice Data across the entire organisation

Create a custom wallboard to track KPIs and view call queue data for your team

Build your own monthly reports that can be sent or downloaded as PDFs

Track unique events based on what happened, what is said or how it is said

Create Custom Dispositions and Automate actions on the back of them

Use your existing number with RocketPhone

Schedule Calls within RocketPhone so you never fail to follow up

Personal voicemails are available on all packages

Organisational voicemails are available on all packages

Voicemail for your teams

All calls made through RocketPhone are recorded and safely stored for you

Share Call Recordings via a shareable link