A better phone system for modern business

Explore VoiceIQ’s Starter solution  

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Be prepared for every call and remove time-consuming admin

No CRM? VoiceIQ’s in-built CRM allows you to create and track leads, opportunities and support cases. All activity is automatically saved to the relevant contact and account records maintaining a live, 360 degree of your customers. .

Become a super agent and capture every detail

Tag important aspects of conversations such as complaints, cross-sell opportunities, contact information, compliance risks, competitor mentions and much more.

Simple and instant call recording

With call recording and call bookmarking, replay the important segments of every conversation to get a thorough understanding of every customer engagement - no need to rely on call notes or your agent’s memory!

Complete calling activity for your entire business

View complete calling activity across your entire business. Filter calls by contact, user, account, bookmarks created and much much more.

Stay compliant with easy consent management

Update communication preferences in real-time and automatically block call attempts to contacts without consent to call.

Assemble call lists for your campaigns

No more exporting and sharing CSV files, compile call lists for yourself and team members in a matter of clicks. Creating call lists for your campaigns couldn’t be easier with VoiceIQ.

View and listen to voicemails in seconds

Get instant notifications of left voicemails and view them in your global activity. Enjoy instant playback and even bookmark them!

Never miss an important call

Schedule calls for yourself and team members. View all scheduled calls in VoiceIQ calendar view and get scheduled call reminders.

Capture those important details on every call

Take notes during and after a call. Notes are saved automatically against the call record making team collaboration a breeze!

And much more...

Business Hours

Use business hours to set when numbers and teammates are able to receive calls

Pause/ Resume Recording

Protect callers sensitive information by pausing recordings at any point during a call

Parallel Calls

Place your current call on hold and receive calls from another

Extensions

Assign extensions to each teammate that colleagues can quickly dial.

Hunt Groups

Set up inbound call groups based on department, skill level, location, or anything you can think of!

Forward to Phone

Never miss a call. Set up call forwarding to mobile devices when out of office

Real-time Modifications

Amend company and teammate settings and apply changes immediately.

Voicemail

Record custom voicemail messages and assign them to individual numbers and groups.

Call Routing

A phone system, as global as your company. Set up phone numbers in over 100 countries worldwide.

Supercharge your phone-based sales & service operations

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