Connect Salesforce with your phone system and enjoy automated workflows, call logging and custom dashboards.

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VoiceIQ is a certified
Salesforce ISV Partner

Automated Workflows

Make every user a Salesforce expert with VoiceIQ's workflow integrations

Create, update and progress Opportunities, Cases, Leads and Contacts automatically after every call. Assign calls to team members and initiate workflows right from your call screen.

Automated Call Logging

Eradicate the pain of Salesforce Fridays

Automatically log calls to your Contact, Lead and User records in Salesforce. View call notes, recordings, transcriptions, bookmarks and conversation analytics immediately after every call.

Click-To-Dial

Find a contact, click dial...it's that easy

Call Contacts and Leads by clicking their number in Salesforce. Use the call controls inside Salesforce or in the VoiceIQ web application, it's your choice!

Campaign Management

Push Salesforce campaigns straight to VoiceIQ's dialler

Create calling lists from Salesforce campaign members with the click of a button. Use VoiceIQ's Intelligent Predictive Dialler and increase call connection rates.

Custom Dashboards

Combine CRM and calling data into custom Salesforce dashboards

With direct integration to Salesforce, VoiceIQ makes it easy to surface meaningful insights about your company’s calling operations. View fully customisable dashboards and reports optimised for every department in your company.

Team Management

Synchronise your Salesforce teams and permissions

VoiceIQ ensures complete continuity of team and permission management. Create IVR menus and Hunt Groups based on your Salesforce teams. Maintain compliance by replicating data and record access permissions inside VoiceIQ.

And much more

Sales Cloud

Supercharge your sales efforts with VoiceIQ's Sales Cloud integration.

Service Cloud

Add rocket fuel to your support teams with VoiceIQ's Service Cloud integration.

Marketing Cloud

Automate and track call campaigns with VoiceIQ's Marketing Cloud integration.

Production-ready Package

VoiceIQ's Salesforce package is easy to install and set up.

Document Synchronisation

Give your team all the information they need with document synchronisation.

Field-mapping

Use custom fields? Talk to us about custom configurations.

Dashboard Templates

Use our out-the-box dashboards or create new ones.

Report Templates

Use our out-the-box reports or create new ones.

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