What is the best CRM for startups and small business?

What is the best CRM for startups and small business? 

If you’re a small business or a newly formed startup, it doesn’t take long to get overwhelmed with trying to track your leads, opportunities and customers. In fact you’re probably crumbling under a combination of emails, spreadsheets and documents as you read this. 

Don’t panic! Since you’re reading this blog, you’ve recognised that now is the time for a CRM and all that remains is the small matter of deciding which is the best for you. 

So what is the best CRM for startups and small business? 

Well there are plenty of free and premium options in the market, all offering similar functionality at the most basic level. 

Free CRMs

Low-Medium cost CRMs

Premium CRMs

However, there is now an alternative option...

We are very excited to announce the launch of VoiceIQ CRM, our very own, native CRM, built to beautifully extend the power of VoiceIQ. 

Included in every Essentials, you can now enjoy VoiceIQ CRM alongside our intelligent calling platform, creating the one-stop best solution for small business and startups - phone system, automation, calling analytics and CRM, all in one. 

What functionality can you expect from VoiceIQ CRM?

Adding contacts, leads and accounts is easy - Sign in to VoiceIQ via Google to synchronise all your Google contacts or simply import your entire contact database via CSV upload. 

Simple opportunity, lead and case tracking - Use VoiceIQ’s standard opportunity, lead and case stages or create custom ones. Track with ease through detailed list views or kanban views*. 


VoiceIQ CRM - Kanban Opportunity view

360 degree view of every customer - Track the calling activity against every contact and use VoiceIQ’s call recordings and bookmarking to give every user a rich understanding of all your customers.

Complete activity for every contact


Team management  - Create teams and set assignment rules for new and progressed leads, opportunities and cases*. 

Integrated calling capabilities - Click-to-dial functionality on each contact, lead, opportunity and case. Create calling campaigns directly from filtered list and kanban views. View all CRM details whilst on a call and let VoiceIQ automatically detect and create new opportunities, leads and cases. 


*roadmap item

If you want to learn more about VoiceIQ CRM and how it could work for your business, please don’t hesitate to get in touch.

You can arrange for one of our solutions team to give you a call back here.

You book a demo here.

Or if you’re happy to get stuck in and get hands on, start your free trial here

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