10 Shocking Sales Performance Stats

10 Shocking Sales Performance Stats

Do you think your sales team is operating at 100% efficiency ALL of the time? 

No, of course not. In fact a lot of us have come to accept that ‘sales’ will always be hampered by inefficiencies. 

There are plenty of stats and performance reports proving this exact point. However it’s hard to filter out the noise so I’ve created this blog to let you know what I feel are the most important performance stats to look out for. Ignore them at your business's peril! 

1. Only 39% of a sales rep’s time is actually spent selling or interacting with prospects and customers. The majority of their time is spent on non-selling activities

2. 92% of companies have implemented a CRM system, but there has been a significant drop in the number of individual salespeople using CRM as part of their daily routine.

3. Sales reps can spend up to 40% of their time just looking for somebody to call

4. 50% of buyers like speaking over the phone, compared to 70% of reps. This percentage increases the higher up the ladder (VP or C-suite) you go. 

5. 42% of sales reps feel they don’t have enough information before making a call.

6. Sales reps spend about 15% of their time leaving voicemails

7. 85% of prospects and customers are dissatisfied with their on-the-phone experience.

8. 80% of sales require 5 follow-up calls after the meeting.

9. Only 60% of sales reps meet quota.

Image result for sales quota meme

10. 79% of sales executives say a leading driver of hitting new targets is improving the productivity of existing sales reps.

These statistics paint a very clear picture. 

Firstly, that performance in modern sales teams is heavily impacted by sales reps simply spending too much of their time on non-sales related activity. 

Secondly, that the majority of buyers like speaking over the phone but with poor CRM adoption and training, sales reps are unprepared for their calls. 

But there’s no need to panic yet. You don’t need to hire a whole load of super-expensive sales reps, all promising you the world and delivering you...well a lot less. 

Here at VoiceIQ we wanted to build a simple solution to combat all of these sales problems. And that’s exactly what we did! 

VoiceIQ automates all CRM admin, predicts the best time to call customers, offers live call coaching and generally makes the whole process of phone based sales unrecognisably better.

Get your free trial today.


Don't miss these stories: