The Real-Time Voice AI Platform

Turn your voice channels into actionable data in real-time.

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One platform to monitor every voice channel

Turn voice into actionable data with real-time NLP and waveform analysis

Real-Time Voice Intelligence

Innovative voice technology unlocks a wealth of actionable insight from every voice channel.

Powerful Automation

Create custom integrations to automatically complete tasks and trigger workflows.

Versatile Voice APIs

VoiceIQ is built on an API-first approach, with the ability to latch onto or piggyback other platforms.

Eradicate business blind spots

Monitor 100% of all conversations across your business

Insights from advanced voice intelligence

Your customer’s voice is amongst the most valuable insight you can get; harness it automatically

Banish the busy work

Powerful integrations and automations keep your employees focussed on what they do best

What could you do with VoiceIQ?

The metaverse

Use VoiceIQ to ingest conversations and use real-time insights to trigger actions that re-render the metaverse.

Playing Fortnite and telling your team mates that you're hungry? VoiceIQ will guide you to a safe place where you can order in-game pizza that is delivered to your real-world home. Did your friend just tell you your car in Gran Turismo is looking tired? VoiceIQ will point you to where you can buy a new livery.

Tired participants lose interest, vulnerable participants are open to abuse. VoiceIQ ensures that your metaverse is safe for every participant.

Omni-Channel Monitoring

Whether it’s video calls, mobile calls or deskphone calls, conversations are happening constantly and hold untapped value. With so many communication channels, your customer’s voice is misheard, misused, misreported or simply missed altogether.

Use VoiceIQ to connect all the voice channels in your business to ensure accurate logging and monitor performance.

AI Boosted Contact Centre

Looking for ways to inject voice intelligence into your existing Contact Centre? Use VoiceIQ to ingest and analyse conversation audio in real-time.

Support your QA teams with automated compliance monitoring. Measure rep script adherence in real-time. Track customer sentiment and emotion. And much more!

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Our solutions built on the VoiceIQ Platform

Screenshot of EmpathIQ's vulnerability detection application

Meet the Real-Time Vulnerability Detection Platform

EmpathIQ is the voice platform that delivers real-time Vulnerability Detection for regulated businesses.

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RocketPhone

Introducing RocketPhone, VoiceIQ's Cloud Phone System with seamless Salesforce integration. Everything you need from a Business Phone System combined with the power of the VoiceIQ platform.